How we work
The rules we work by
Written down so you can hold us to them.
Working rules
Working rules
These apply to every engagement, whatever the practice. If one of them clashes with how your company works, better to know now.
- 01
The price is agreed before the work
Every engagement has a written scope and a fixed price, or a fixed monthly capacity. If the scope changes, the change is priced and agreed before it is done. No surprise in month three.
- 02
We look before we build
Assessment first, even when you already know what you want. Two to three weeks of looking at what exists has changed the plan in most engagements we have run.
- 03
Something to see every two weeks
Each cycle ends with working software, a live campaign or a control in place. Slides do not count.
- 04
You deal with the people doing the work
No account manager between you and the engineer, the product lead or the media buyer. The person who knows answers the question.
- 05
Reports say when something did not work
The monthly report measures against the objectives in the proposal. When a number went the wrong way, the report says so and says what changes.
- 06
Everything is handed over
Code, accounts, documentation and access are yours at the end, with training for the people who take over. Keeping you dependent on us is not the business model.
How an engagement runs
The first months, week by week
Every engagement runs the same way. The details depend on the practice. The calendar does not.
Weeks 1 to 3
Assessment
We read the code, the roadmap, the ad accounts and the numbers, and we talk to the people running them. You get a written view of where the problems are and what they cost, including the ones nobody mentioned.
You get: Assessment report
Week 4
Proposal
Scope, objectives, owners, dates, fixed price. Nothing starts until it is agreed in writing, including how we measure success.
You get: Written proposal with a price
From week 5
Delivery
Two-week cycles. Each one ends with something you can see working: a release, a live campaign, a control in place. You talk to the people doing the work.
You get: A demo every two weeks
Every month
Report
One report a month against the objectives in the proposal, in your numbers. If something did not move, the report says so and says what changes.
You get: Monthly report
At the end
Handover
Documentation, accounts, access, training. Your team runs it without us. That is the point.
You get: Handover pack
Tools
What we work in
We pick tools for what they solve. If you already have a stack, we work inside it.
- Engineering
- TypeScript, Next.js, Node.js, Python, Go, React Native, PostgreSQL, Redis, Kafka, REST and GraphQL.
- Cloud and data
- AWS, Kubernetes, Docker, Terraform, GitLab CI, Prometheus, Grafana, ClickHouse, Metabase, Looker.
- Product and risk
- Jira, Linear, Notion, OKRs, KPI trees, A/B testing, Risk registers, Control testing, Incident reviews.
- Marketing and CRM
- Google Ads, Meta Ads, TikTok Ads, DV360, GA4, Google Tag Manager, HubSpot, Salesforce, Braze, Klaviyo.
- Cybersecurity
- Burp Suite, OWASP ZAP, Nmap, Metasploit, Nessus, k6, JMeter.
- Quality assurance
- Playwright, Cypress, Selenium, Postman, TestRail, Jira.
Questions we get asked
Straight answers
Fixed projects or retainer?
Both. Clear scope gets a fixed price. Ongoing work, like running paid media or interim product leadership, is a monthly retainer with an agreed capacity, reviewed every quarter.
Where are you based?
Dubai. We work with clients across the UAE and internationally, on site when it helps and remotely when it does not.
What is the smallest engagement?
An assessment. Two to three weeks on one problem, ending in a written report. It is the cheapest way to find out whether we are worth your money.
What does it cost?
It depends on the scope, and the scope is written before the price. The budget field on the contact form shows the ranges most of our work lands in.
Do you give financial or investment advice?
No. Our risk work covers operational, product and software risk. Anything regulated stays with your licensed advisers.
Can you work inside our team?
Yes. A lot of our work is exactly that: your tools, your meetings, your release calendar, for a defined period.
Who owns the work?
You do. Code, documentation, ad accounts and data are yours at handover.
Will you sign an NDA?
Yes. Yours or ours, before any detailed conversation.
Contact
Tell us what is not working
Write a few lines about the situation. You get a straight answer within one business day: whether we can help, and what the first step is.
Use the contact form- contact@benecor.io
- Office hours
- Monday to Friday, 9:00 to 18:00 GST
